Terms of service

TERMS OF SERVICE

Forge Stryde

Website: www.forgestryde.com
Contact email: contact@forgestryde.com

Forge Stryde operates exclusively as an online e-commerce store and does not operate a physical retail location open to the public.

1. Overview

Welcome to Forge Stryde.
Throughout this website, the terms ā€œweā€, ā€œusā€ and ā€œourā€ refer to Forge Stryde.

Forge Stryde operates this website and online store, including all related information, content, features, tools, products and services (collectively, the ā€œServicesā€), to provide customers with a curated online shopping experience.

Our store is hosted on Shopify, which provides the e-commerce platform that allows us to sell our products and services.

These Terms of Service, together with any policies referenced herein (including our Privacy Policy and Refund Policy), govern your access to and use of the Services.

By accessing or using our Services, you agree to be bound by these Terms. If you do not agree, you must not use the Services.

2. Eligibility and Account Responsibility

You must be at least 18 years old, or the age of legal majority in your jurisdiction, to use our Services.

When using our Services, you agree to provide accurate, complete and current information. You are responsible for maintaining the confidentiality of your account details and for all activities that occur under your account.

Accounts may not be transferred, sold or assigned to any other person.

3. Products and Information Accuracy

We make reasonable efforts to ensure that product descriptions, images and pricing are accurate. However:

  • Product colours may vary depending on device and screen settings

  • Images are for illustrative purposes only

We reserve the right to modify or discontinue products at any time without notice.

Nothing in this section affects your statutory rights under UK consumer law.

4. Orders and Contract Formation

Placing an order constitutes an offer to purchase.
A contract is formed only when we confirm acceptance of your order and payment is successfully processed.

We reserve the right to refuse or cancel any order, including in cases of suspected fraud, errors in pricing, or stock availability.

Orders are subject to our Refund & Returns Policy.

Purchases are for personal use only and not for resale.

5. Prices, Taxes and Payments

All prices are displayed in GBP (Ā£) unless stated otherwise.

For UK customers:

  • Prices include VAT, where applicable

For international orders:

  • Customs duties and import taxes may apply and are the customerā€™s responsibility

Prices and promotions may change at any time.

6. Shipping and Delivery

Orders are usually processed within 1ā€“3 business days.

Delivery times are estimates only and not guaranteed. We are not responsible for delays caused by carriers, customs authorities or circumstances beyond our control.

Risk of loss transfers to the customer once the order is handed over to the courier.

7. Cancellation Rights (UK Customers)

Under the UK Consumer Contracts Regulations, UK customers have the legal right to cancel their order within 14 days of receiving the goods, without providing a reason.

Returned items must be unused, unworn and in original packaging.

Certain items are exempt, including personalised and hygiene-sealed products once opened.

8. Returns and Refunds

Returns and refunds are governed by our Refund Policy, which forms part of these Terms.

Refunds are processed to the original payment method within 10 business days after approval.

9. Intellectual Property

All content on this website is owned by Forge Stryde or its licensors and is protected under UK and international intellectual property laws.

You may not reproduce, distribute or exploit any content without written permission.

10. Third-Party Services and Shopify

Forge Stryde uses Shopify to operate its online store.

All purchases are made directly with Forge Stryde. Shopify is not responsible for transactions, products or disputes arising from your purchase.

11. Privacy and Data Protection

We comply with the UK GDPR and the Data Protection Act 2018.

Personal data is processed in accordance with our Privacy Policy and Shopifyā€™s Privacy Policy.

12. Prohibited Uses

You may not use the Services for unlawful purposes, to infringe intellectual property, transmit malicious software, or interfere with site security.

We reserve the right to suspend or terminate access if these Terms are violated.

13. Limitation of Liability

Nothing in these Terms limits or excludes liability where unlawful under UK law, including liability for death or personal injury caused by negligence.

Subject to this, Forge Stryde shall not be liable for indirect, incidental or consequential damages.

14. Indemnification

You agree to indemnify and hold harmless Forge Stryde from any claims arising from your misuse of the Services or breach of these Terms.

15. Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales.

16. Changes to Terms

We may update these Terms from time to time. Continued use of the Services constitutes acceptance of any changes.

17. Contact Information

For questions regarding these Terms:

šŸ“§ contact@forgestryde.com

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